FLA Ombudsman

Department of Business and Professional Regulation Office of the Secretary

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Condominium Ombudsman
Appointed Ombudsman Danille R. Carroll  is now available to assist in resolving disputes between unit owners and their boards. The Ombudsman acts as a liaison between all affected parties, including the Division, unit owners, boards of directors, board members and community association managers.

Ms. Danille R. Carroll's office is located administratively within the Department of Business and Professional Regulation, Division of Land Sales, Condominiums and Mobile Homes.

Policy and Support

Some of the Ombudsman’s duties include:

Helping the private sector to understand their rights and responsibilities under the law and condominium documents;

Monitoring and reviewing procedures and disputes concerning condominium elections and meetings;

 

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Encouraging and facilitating voluntary meetings with and between unit owners, boards, board members, community association managers and other affected parties;
Acting as a neutral resource regarding the rights and responsibilities of unit owners, associations and board members;
Assisting in resolving disputes within a community association before a person submits a formal dispute; and
Reporting to the Governor, DBPR and the legislature regarding any suggested changes to Florida’s condominium laws.

How to Contact the Florida Condo Ombudsman:
 Ms. Danille R. Carroll

Tallahassee Office
    Office of the Condominium Ombudsman
    1940 N. Monroe Street
    Tallahassee, FL 32399
    850.922.7671

Ft. Lauderdale Office: DBPR
    Office of the Condominium Ombudsman
    1400 W. Commercial Boulevard
    Ft. Lauderdale, FL 33309
    954.202.3234

WEBSITE: www. myflorida.com/condos


E-mail: ombudsman@dbpr.state.fl.us

Guide to Condo Conflict and Resolution Issues

 

 

 

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